:root{--forest: #01269e;--forest-dark: #010f45;--mint-bg: #edf1fb;--card: #ffffff;--gold: #ce1f39;--gold-soft: #fbe1e5;--success: #1f8a5f;--success-bg: #e3f3ea;--danger: #b3452c;--danger-bg: #fbeae4;--text: #141a2b;--text-muted: #6b7280;--border: #e1e6f2}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}body{font-family:Inter,sans-serif;background:var(--mint-bg);color:var(--text);min-height:100vh}h1,h2,h3,.display{font-family:Manrope,sans-serif}.mono{font-family:IBM Plex Mono,monospace;font-variant-numeric:tabular-nums}.authScreen{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}@media (max-width: 860px){.authScreen{grid-template-columns:1fr}.brandPanel{display:none}}.brandPanel{background:radial-gradient(circle at 20% 20%,#1c3fb8 0%,var(--forest) 55%,#0c1c5c 100%);color:#fff;display:flex;flex-direction:column;justify-content:space-between;padding:48px;position:relative;overflow:hidden}.brandTop{position:relative;z-index:2;display:flex;align-items:center}.brandLogoWrap{display:inline-flex;align-items:center;background:#ffffffeb;padding:8px 14px;border-radius:10px;box-shadow:0 6px 16px -6px #0006}.brandLogo{height:32px;width:auto;display:block}.brandMid{position:relative;z-index:2;max-width:420px}.brandMid .eyebrow{font-size:12px;letter-spacing:.14em;text-transform:uppercase;color:var(--gold);font-weight:700;margin-bottom:14px}.brandMid h1{font-size:34px;line-height:1.2;font-weight:800}.brandBottom{position:relative;z-index:2;font-size:12px;color:#ffffff80}.networkStage{position:absolute;top:0;right:0;bottom:0;left:0;z-index:1;opacity:.9}.networkStage svg{width:100%;height:100%}.routeLine{fill:none;stroke:#c9a22766;stroke-width:1.4;stroke-dasharray:6 6;stroke-dashoffset:0;animation:flowLine 12s linear infinite}.routeLine.reverse{animation-direction:reverse}.nodeDot{fill:#ffffff8c}.nodeDot.agency{fill:#ffffffa6}.nodeDot.supplier{fill:#c9a227bf}.hubCore{fill:var(--gold)}.hubRing{fill:none;stroke:var(--gold);stroke-width:1.5;opacity:0;transform-origin:center;animation:hubPulse 3.6s ease-out infinite}.hubRing.delay1{animation-delay:1.2s}.hubRing.delay2{animation-delay:2.4s}@keyframes flowLine{0%{stroke-dashoffset:0}to{stroke-dashoffset:-120}}@keyframes hubPulse{0%{opacity:.55;transform:scale(.6)}70%{opacity:0;transform:scale(1.8)}to{opacity:0;transform:scale(1.8)}}@media (prefers-reduced-motion: reduce){.routeLine,.hubRing{animation:none!important}}.formPanel{display:flex;align-items:center;justify-content:center;padding:48px;background:var(--mint-bg)}.formCard{width:100%;max-width:380px;background:var(--card);border:1px solid var(--border);border-radius:18px;padding:36px 32px;box-shadow:0 20px 45px -25px #01269e59}.formCard .kicker{font-size:12px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--text-muted);margin-bottom:8px}.formCard h2{font-size:26px;margin-bottom:28px}.field{margin-bottom:16px}.field label{display:block;font-size:12.5px;font-weight:600;color:var(--text-muted);margin-bottom:6px}.field input,.field select{width:100%;padding:11px 13px;border-radius:10px;border:1.5px solid var(--border);font-family:inherit;font-size:14.5px;outline:none;transition:border-color .15s,box-shadow .15s;background:#fcfdfc}.field input:focus,.field select:focus{border-color:var(--forest);box-shadow:0 0 0 3px #01269e1f}.field input:focus-visible,.field select:focus-visible{outline:2px solid var(--forest);outline-offset:1px}.signInBtn{width:100%;padding:12px;border:none;border-radius:10px;background:var(--forest);color:#fff;font-weight:700;font-size:14.5px;cursor:pointer;margin-top:6px;transition:background .15s;font-family:inherit}.signInBtn:hover{background:var(--forest-dark)}.signInBtn:focus-visible{outline:2px solid var(--gold);outline-offset:2px}.signInBtn:disabled{opacity:.6;cursor:not-allowed}.formFooter{margin-top:20px;font-size:12.5px;color:var(--text-muted);text-align:center}.formError{background:var(--danger-bg);color:var(--danger);font-size:13px;padding:10px 12px;border-radius:8px;margin-bottom:16px}.appShell{min-height:100vh;display:grid;grid-template-columns:216px 1fr}.sidebar{background:var(--forest);color:#fff;padding:20px 14px;display:flex;flex-direction:column}.sidebarBrand{padding:4px 8px 20px;margin-bottom:10px;border-bottom:1px solid rgba(255,255,255,.1)}.sidebarLogoWrap{display:inline-flex;align-items:center;background:#fffffff0;padding:7px 12px;border-radius:9px}.sidebarLogo{height:24px;width:auto;display:block}.navList{display:flex;flex-direction:column;gap:2px}.navItem{display:flex;align-items:center;gap:11px;padding:9px 11px;border-radius:9px;color:#ffffffad;font-size:13.5px;font-weight:600;cursor:pointer;text-decoration:none;transition:background .15s,color .15s}.navItem:hover{background:#ffffff12;color:#fff}.navItem.active{background:#ffffff1f;color:#fff}.navItem.active .navIcon{color:var(--gold)}.navIcon{display:flex;align-items:center;justify-content:center;width:18px;height:18px;color:#ffffff8c;flex-shrink:0;transition:color .15s}.navItem:hover .navIcon{color:#ffffffd9}.sidebarFoot{margin-top:auto;padding-top:14px;border-top:1px solid rgba(255,255,255,.1)}.signedInAs{font-size:11.5px;color:#ffffff73;padding:0 4px 10px}.signedInAs strong{color:#fffc;font-weight:600}.logoutBtn{width:100%;display:flex;align-items:center;gap:9px;padding:9px 11px;border-radius:9px;border:none;background:#ffffff14;color:#ffffffd9;font-size:13px;font-weight:600;font-family:inherit;cursor:pointer;transition:background .15s,color .15s}.logoutBtn:hover{background:#ffffff29;color:#fff}.main{padding:26px 32px 60px;overflow-y:auto}.topBanner{background:linear-gradient(120deg,var(--forest) 0%,#0a2c8c 100%);color:#fff;border-radius:16px;padding:22px 26px;display:flex;justify-content:space-between;align-items:center;margin-bottom:22px}.topBanner .eyebrow{font-size:11.5px;letter-spacing:.12em;text-transform:uppercase;color:var(--gold);font-weight:700;margin-bottom:4px}.topBanner h1{font-size:22px;font-weight:800}.liveTag{display:flex;align-items:center;gap:7px;font-size:12.5px;background:#ffffff1a;padding:7px 13px;border-radius:99px}.pulse{width:7px;height:7px;border-radius:50%;background:#4ade80;animation:pulse 1.8s infinite}@keyframes pulse{0%{box-shadow:0 0 #4ade808c}70%{box-shadow:0 0 0 7px #4ade8000}to{box-shadow:0 0 #4ade8000}}.grid2{display:grid;grid-template-columns:1.1fr 1fr;gap:18px;margin-bottom:18px}@media (max-width: 1050px){.grid2{grid-template-columns:1fr}}.pageHeader{margin-bottom:18px}.pageHeader h2{font-size:20px;font-weight:700}.pageHeader p{color:var(--text-muted);font-size:13.5px;margin-top:4px}.kpiRow{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:22px}@media (max-width: 900px){.kpiRow{grid-template-columns:repeat(2,1fr)}}.kpiCard{background:var(--card);border-radius:14px;padding:18px 20px;border:1px solid var(--border);position:relative;overflow:hidden}.kpiCard .blob{position:absolute;top:-30px;right:-30px;width:90px;height:90px;border-radius:50%;background:var(--mint-bg);opacity:.6}.kpiLabel{font-size:11.5px;letter-spacing:.08em;text-transform:uppercase;color:var(--text-muted);font-weight:700;position:relative}.kpiValue{font-size:28px;font-weight:600;margin-top:6px;position:relative}.kpiValue.gold{color:var(--gold)}.kpiValue.success{color:var(--success)}.panel{background:var(--card);border-radius:14px;border:1px solid var(--border);overflow:hidden}.panelHead{display:flex;align-items:center;justify-content:space-between;gap:9px;padding:16px 20px;border-bottom:1px solid var(--border)}.panelHead .left{display:flex;align-items:center;gap:9px}.panelHead h3{font-size:14.5px;font-weight:700}.panelHead .icon{width:24px;height:24px;border-radius:7px;background:var(--gold-soft);display:flex;align-items:center;justify-content:center;font-size:12px}table{width:100%;border-collapse:collapse;font-size:13px}th{text-align:left;padding:10px 20px;font-size:10.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--text-muted);font-weight:700;border-bottom:1px solid var(--border);background:#fafbf9}td{padding:12px 20px;border-bottom:1px solid var(--border);color:var(--text)}tr:last-child td{border-bottom:none}.pill{display:inline-block;padding:3px 10px;border-radius:99px;font-size:11.5px;font-weight:700}.pill.success{background:var(--success-bg);color:var(--success)}.pill.danger{background:var(--danger-bg);color:var(--danger)}.pill.neutral{background:var(--mint-bg);color:var(--text-muted)}.agencyName{font-weight:600}.muted{color:var(--text-muted);font-size:12px}.primaryBtn{background:var(--forest);color:#fff;border:none;padding:9px 16px;border-radius:9px;font-weight:700;font-size:13px;cursor:pointer;font-family:inherit}.primaryBtn:hover{background:var(--forest-dark)}.emptyState{padding:40px 20px;text-align:center;color:var(--text-muted);font-size:13.5px}.topBannerRight{display:flex;align-items:center;gap:12px}.rangeToggle{display:flex;gap:4px;background:var(--mint-bg);padding:3px;border-radius:9px}.rangeBtn{border:none;background:transparent;padding:6px 12px;border-radius:7px;font-size:12.5px;font-weight:600;color:var(--text-muted);cursor:pointer;font-family:inherit;transition:background .15s,color .15s}.rangeBtn:hover{color:var(--text)}.rangeBtn.active{background:var(--card);color:var(--forest);box-shadow:0 1px 3px #00000014}.channelHealthRow{display:flex;align-items:center;justify-content:space-between;margin-bottom:18px}.channelHealth{display:flex;align-items:center;gap:8px;font-size:13px}.channelHealthLabel{font-weight:600;color:var(--text)}.channelHealthValue{color:var(--text-muted)}.healthDot{width:8px;height:8px;border-radius:50%;display:inline-block}.healthDot.success{background:var(--success);box-shadow:0 0 0 3px var(--success-bg)}.healthDot.neutral{background:#d4a017;box-shadow:0 0 0 3px var(--gold-soft)}.healthDot.danger{background:var(--danger);box-shadow:0 0 0 3px var(--danger-bg)}.lastRefreshedNote{font-size:11.5px;color:var(--text-muted)}.pageHeader{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:20px}.pageHeader h2{font-size:20px;margin-bottom:4px}.pageHeader p{color:var(--text-muted);font-size:13.5px}.linkBtn{background:none;border:none;color:var(--forest);font-size:12.5px;font-weight:600;cursor:pointer;font-family:inherit;padding:4px 6px}.linkBtn:hover{text-decoration:underline}.linkBtn.danger{color:var(--danger)}.linkBtn:disabled{opacity:.5;cursor:not-allowed}.addAgencyPanel{background:var(--card);border:1px solid var(--border);border-radius:14px;margin-bottom:18px;overflow:hidden}.addAgencyHead{display:flex;gap:10px;padding:14px 20px;border-bottom:1px solid var(--border)}.addAgencyHead input{flex:1;padding:9px 12px;border-radius:8px;border:1.5px solid var(--border);font-family:inherit;font-size:13.5px;outline:none}.addAgencyHead input:focus{border-color:var(--forest)}.closeBtn{background:var(--mint-bg);border:none;border-radius:8px;padding:9px 14px;font-size:13px;font-weight:600;color:var(--text-muted);cursor:pointer;font-family:inherit}.searchResults{max-height:260px;overflow-y:auto}.searchResultRow{display:flex;align-items:center;justify-content:space-between;padding:12px 20px;border-bottom:1px solid var(--border)}.searchResultRow:last-child{border-bottom:none}.newAgencySettings{padding:4px 20px 20px}.newAgencyActions{display:flex;justify-content:flex-end;gap:8px;margin-top:14px}.agencyRow{border-bottom:1px solid var(--border)}.agencyRow:last-child{border-bottom:none}.agencyRowHead{display:flex;align-items:center;justify-content:space-between;padding:14px 20px;cursor:pointer}.agencyRowHead:hover{background:#fafbf9}.agencyRowLeft{display:flex;align-items:center;gap:12px}.chevron{display:inline-block;font-size:11px;color:var(--text-muted);transition:transform .15s}.chevron.open{transform:rotate(90deg)}.agencyRowRight{display:flex;align-items:center;gap:10px}.agencyRowBody{padding:6px 20px 18px 46px;background:#fafbf9}.phoneRow{display:flex;align-items:center;justify-content:space-between;padding:10px 0;border-bottom:1px solid var(--border)}.phoneRow:last-of-type{border-bottom:none}.phoneRowActions{display:flex;align-items:center;gap:8px}.addPhoneForm{display:flex;gap:8px;flex-wrap:wrap;margin-top:14px;padding-top:14px;border-top:1px dashed var(--border)}.addPhoneForm input{flex:1;min-width:160px;padding:8px 11px;border-radius:8px;border:1.5px solid var(--border);font-family:inherit;font-size:13px;outline:none}.addPhoneForm input:focus{border-color:var(--forest)}.statusLabel{font-size:12px;font-weight:600;color:var(--text-muted)}.statusLabel.on{color:var(--success)}.toggleSwitch{position:relative;width:34px;height:19px;border-radius:99px;border:none;background:#d8dce6;cursor:pointer;padding:0;transition:background .2s;flex-shrink:0}.toggleSwitch.on{background:var(--success)}.toggleSwitch:disabled{opacity:.5;cursor:not-allowed}.toggleKnob{position:absolute;top:2px;left:2px;width:15px;height:15px;border-radius:50%;background:#fff;box-shadow:0 1px 2px #00000040;transition:transform .2s}.toggleSwitch.on .toggleKnob{transform:translate(15px)}.toggleSwitch:focus-visible{outline:2px solid var(--forest);outline-offset:2px}.iconBtn{width:28px;height:28px;border-radius:8px;border:1px solid var(--border);background:var(--card);color:var(--text-muted);display:inline-flex;align-items:center;justify-content:center;cursor:pointer;transition:background .15s,color .15s,border-color .15s}.iconBtn:hover{background:var(--mint-bg);color:var(--text)}.iconBtn.danger:hover{background:var(--danger-bg);color:var(--danger);border-color:var(--danger-bg)}.iconBtn:disabled{opacity:.5;cursor:not-allowed}.assignEditor{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.assignEditor select,.assignEditor input{padding:7px 10px;border-radius:8px;border:1.5px solid var(--border);font-family:inherit;font-size:13px;outline:none}.assignEditor select:focus,.assignEditor input:focus{border-color:var(--forest)}.addRateForm{display:flex;gap:12px;align-items:flex-end;flex-wrap:wrap;margin-top:14px;padding-top:14px;border-top:1px dashed var(--border)}.addRateForm .field label{display:block;font-size:11.5px;font-weight:600;color:var(--text-muted);margin-bottom:5px}.addRateForm select,.addRateForm input{width:100%;padding:9px 11px;border-radius:8px;border:1.5px solid var(--border);font-family:inherit;font-size:13.5px;outline:none;background:#fcfdfc}.addRateForm select:focus,.addRateForm input:focus{border-color:var(--forest)}.creditsPanel{background:var(--card);border:1px solid var(--border);border-radius:12px;padding:14px 16px;margin-bottom:16px}.creditsHead{display:flex;align-items:center;justify-content:space-between}.creditsBalance{font-size:20px;font-weight:800;color:var(--forest);font-family:var(--font-mono, monospace)}.nationalityPanel{background:var(--card);border:1px solid var(--border);border-radius:12px;padding:14px 16px;margin-bottom:16px}.nationalityPanel .field{margin:0;max-width:320px}.sectionDivider{font-size:11px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--text-muted);margin:4px 0 10px}.txnHistory{margin-top:12px;padding-top:12px;border-top:1px dashed var(--border);max-height:180px;overflow-y:auto}.txnRow{display:grid;grid-template-columns:56px 1fr auto;gap:12px;align-items:center;padding:6px 0;font-size:12.5px}.txnAmount{font-family:var(--font-mono, monospace);font-weight:700}.txnAmount.positive{color:var(--success)}.txnAmount.negative{color:var(--danger)}.inboxLayout{display:grid;grid-template-columns:320px 1fr;gap:16px;height:calc(100vh - 190px);min-height:420px}.inboxList{background:var(--card);border:1px solid var(--border);border-radius:14px;overflow-y:auto}.inboxListItem{padding:12px 16px;border-bottom:1px solid var(--border);cursor:pointer;border-left:3px solid transparent;transition:background .15s}.inboxListItem:hover{background:#fafbf9}.inboxListItem.active{background:var(--mint-bg)}.inboxListItem.attention{border-left-color:var(--danger)}.inboxListItemTop{display:flex;align-items:baseline;justify-content:space-between;gap:8px;margin-bottom:4px}.inboxListItemTop .muted{flex-shrink:0;font-size:11px}.inboxListItemPreview{font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-bottom:6px}.inboxThread{background:var(--card);border:1px solid var(--border);border-radius:14px;display:flex;flex-direction:column;overflow:hidden}.inboxThreadHead{display:flex;align-items:center;justify-content:space-between;padding:14px 20px;border-bottom:1px solid var(--border);flex-shrink:0}.inboxMessages{flex:1;overflow-y:auto;padding:18px 20px;display:flex;flex-direction:column;gap:10px}.msgBubbleRow{display:flex}.msgBubbleRow.out{justify-content:flex-end}.msgBubbleRow.in{justify-content:flex-start}.msgBubble{max-width:62%;padding:9px 13px;border-radius:12px;font-size:13.5px;line-height:1.4}.msgBubbleRow.in .msgBubble{background:var(--mint-bg);color:var(--text);border-bottom-left-radius:3px}.msgBubbleRow.out .msgBubble{background:var(--forest);color:#fff;border-bottom-right-radius:3px}.msgSender{font-size:10.5px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;opacity:.75;margin-bottom:3px}.msgBody{white-space:pre-wrap;word-break:break-word}.msgTime{font-size:10.5px;opacity:.65;margin-top:4px;text-align:right}.inboxReplyBox{padding:14px 20px;border-top:1px solid var(--border);flex-shrink:0}.inboxReplyInputRow{display:flex;gap:10px;align-items:flex-end}.inboxReplyInputRow textarea{flex:1;resize:none;padding:9px 12px;border-radius:8px;border:1.5px solid var(--border);font-family:inherit;font-size:13.5px;outline:none}.inboxReplyInputRow textarea:focus{border-color:var(--forest)}.inboxReplyInputRow .primaryBtn:disabled{opacity:.5;cursor:not-allowed}.micBtn{flex-shrink:0;width:42px;height:38px;border-radius:9px;border:1.5px solid var(--border);background:var(--card);font-size:16px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .15s,border-color .15s}.micBtn:hover{background:var(--mint-bg)}.micBtn.recording{background:var(--danger-bg);border-color:var(--danger);color:var(--danger);font-size:12.5px;font-weight:700;width:auto;padding:0 12px;animation:micPulse 1.2s ease-in-out infinite}.micBtn:disabled{opacity:.5;cursor:not-allowed}@keyframes micPulse{0%,to{opacity:1}50%{opacity:.6}}.voicePlayer{height:34px;max-width:220px}.msgBubbleRow.out .voicePlayer{filter:invert(1) grayscale(1) contrast(.9)}.voiceSettingToggle{display:flex;align-items:center;gap:12px;background:var(--card);border:1px solid var(--border);border-radius:12px;padding:10px 14px;max-width:340px}.voiceSettingLabel{font-size:12.5px;font-weight:700;margin-bottom:2px}.voiceSettingToggle .muted{font-size:11px;line-height:1.4}.reengageRow{display:flex;align-items:center;gap:16px;justify-content:space-between}.reengageRow .primaryBtn{flex-shrink:0}